- Terms of Service
Karwaan Solutionsis Web Solutions Provider from Pakistan. IF you are Using Our Services then you must abide by following TOS and AUP. Karwaan Solutionsreserves the right to refuse service to anyone. Karwaan Solutionsalso reserves the right to suspend a customer’s access to any or all services provided by Karwaan Solutionsat any time without notice or reason.Karwaan Solutionsalso have the right to cancel or suspend a customer’s accounts and a customer can be fined $10 to $100 if they violate these Terms of Service or Acceptable Use Policy (AUP).
- Account-Holder Identification Information
You agree that you, as the person officially responsible for all use of your account, are at least 18 years of age. If you are below 18 years of age, you need to have parental approval in order to sign up, and the account must be ordered by a parent or guardian, in his or her own name. You agree to supply a current and truthful name, postal address, email address and telephone number for our records, and this is your duty to keep this information up to date if we see your contact are not Valid then Karwaan SolutionsReserve Right to Cancel or Terminate you account Without any Notice.
You also agree that you are an authorized user of any credit card that you supply to our payment partner or you and us agree that we have an obligation to fully investigate any possible fake credit card use.
- Sharing or Reselling of account
You are as the individual responsible for all use of the account, whether someone you have given access to the account causes damage or not. You know this includes but is not limited to; violation of the hosting account due to carelessness on your part. In case of Web Designing or Development If you share your website Content to anyone without permission then your account will be suspended and we provide Maintenance and Upgrade Facility to only those accounts that are hosted with us or we have full control on them.
- Account Setup
Your account will be setup after receiving payment and we or our payment partner(s) have screened the order(s) incase of fraud. It is your responsibility to provide us with an email address that is not @ the domain(s) you are signing up under.
And for Further purchases it is your responsibility to ensure that your payment information is up to date, and that all invoices are Karwaan Solutionsprovides a 7 day grace period from the time the invoice is generated and when it must be paid. Any invoice that is outstanding for 7 days and not paid will result in a $10-$100 late fee and/or an account suspension until account balance has been paid in full. (if you have been taken some time frame for payment for services like web development/SEO and you have not paid till given timeframe then we reserve right to ban/cancel/delete/resell your whole project no excuse will be accepted after ban applied to your account)
- No warranties
Karwaan Solutions is not making any kind of warranties or representations for the services being offered. The service is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to warranties of title, non-infringement, or implied warranties of merchantability or fitness for a particular purpose. No advice or information given by Karwaan Solutions or its agents or employees shall create a warranty. Karwaan Solutions provides no warranty that the service will be uninterrupted or error free or that any information, software or other material available on the service is free from viruses or other harmful components. Under no circumstances Karwaan Solutions would be responsible for any direct, indirect, special, punitive, or extensive damages that result in any way from your use of or inability to use the service, or for third party’s use of the service to access your Web space, or to access the Internet or any part thereof, or your or any third parties’ reliance on or use of information, services, or merchandise provided on or through the service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance.
- Termination of Sub Account
Karwaan Solutions reserves the right to terminate a sub account of your Multiple Domain Hosting Plan or Reseller Plan at anytime and without notice if found violating the acceptable use policy. All rights reserved.
- Payment Information
You agree to supply appropriate payment for the services received from Karwaan Solutions, in advance of the time period during which such services are provided. You agree that until and unless you notify Karwaan Solutions of your desire to cancel any or all services received, those services will be billed on a chronic basis.You are held resposible for all payments, if any payment got reversed/refused due to any reason then we have right to suspended your account, until you pay the $100 chargeback fee Karwaan Solutions the charges/rates of any or all the services at anytime.
- Backups and Data Loss
Your use of the service is at your own risk. We are not responsible for files and data residing on your account. You are responsible for files and data transferred and to maintain all appropriate backups of files and data stored on our servers. The backups that we take are ment to restore the the servers as a hole. If you need backups of your old data that has been deleted due to non payment, or buy your own mistake charges will be apply (it should be noted that you cannot keep more than one backup in your account).
- Cancellation and Refunds
Karwaan Solutions reserves the right to cancel the account at any time. Customers may cancel their account at any time. Company gives you an unconditional 30-day money back guarantee. Refund requests after 30 days will not be negotiated. Accounts cancelled by Karwaan Solutions do not qualify for the 30-day money back guarantee. Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, cancelled and signed up again, you will not be eligible for a refund. Accounts where a domain is purchased through Karwaan Solutions do not qualify for the money back guarantee. Accounts that are purchased after the demo are not eligible for a refund.
To cancel an account, the client must inform seven (7) Days before the expiry date of account regardless of that they have been given Free Hosting Credit. The accounts are due for renewal payment after expiry date If an account is canceled after the expiry (or is suspended due to nonpayment) no data will be available until the pending invoices are paid.
- Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account or charge you an additional fee for the overages.
Customer agrees that it shall defend, indemnify, save and hold Karwaan Solutions harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against company, its agents, customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by its agents, employees.
Karwaan Solutions will not be responsible for any damages your business may suffer. we makes no warranties of any kind, expressed or implied for services we provide and we disclaims any warranty or merchant ability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Karwaan Solutions and its employees.
- Changes to the Terms and AUP
Karwaan Solutions reserves the right to revise its policies at any time without notice.